white papers

Thinking of Application Performance Management (APM) Tools? Don't Do It. Find Out More

During this webinar attendees will learn about the very significant problems with legacy Application Performance Management (Monitoring) tools.
• Threshholds – how do you know where to set them?
• Complexity – why are rocket scientists required?
• Diversity – do you really need 9 different APM tools?
• Throttle Settings – make no sense! How do you manage this?
• Measurement metrics – misleading metrics cause SLA contention
• Cloud and on-premise – what do we really need?

Knoa EPM User Experience Management 90 Second Explainer

VNM7122012 - This product overview of Knoa User Experience Management (EPM) by Knoa overviews the advantage, performance and functionality of one of the leading products in the user experience management space. User experience management, also referred to as user experience monitoring, provide strong financial incentive and operational benefits to customers that utilize the technology.

Solutions for Application Support with User Experience Management

VNM7112012 - This video shares how user experience monitoring, also called user experience management, powers a solution set for application support that provides strong operational improvements and delivers substantial return on investment for customers. Application support solutions include strong use cases for change management (new release deployment and the dreaded hypercare window), reduction in time for diagnosis, more accurate and comprehensive service level agreements and application rationalization.

How to Make White Papers Work For You

White papers don’t have to be dull, according to Patrick Rea of The Press Unit. Written and used effectively, they can be great tools in highlighting your expertise and unique selling proposition – to develop new prospects as part of your public relations, social media and e-marketing programmes..

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